Support

Contact Us

Questions about a product, an order, or a return? A real person replies within 1 business day. Here's how to reach us.

Customer Support

Orders, returns, product questions, warranty claims — email us anytime.

Response time: within 1 business day (Mon–Fri).

Reach our team directly.

Our phone line runs on China time (UTC+8), so email is fastest for US customers.

Legal entity

Scigold Technology Co., Ltd.

Registered address

Room 5031, 5/F, Yau Lee Centre
No. 45 Hoi Yuen Road, Kwun Tong
Kowloon, Hong Kong